These terms and conditions govern the use of colorandco.co.uk (the “Site”. This Site is owned and operated by Color & Co UK Ltd. This Site is an ecommerce website. By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
Sales of Goods
These Terms and Conditions govern the sales of products available on our Site. We produce and sell blinds. We are under a legal duty to supply products that match the description of the products you order on our Site. These Terms and Conditions apply to all the products displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our products are as accurate as possible. However, we are not legally bound by such informations, descriptions, or images as we cannot guarantee the accuracy of all products we provide. You agree to purchase products from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor you payment instrument to verify receipt of any refund.
We make reservations for the following:
- Printing errors
- Price changes
- Out of stock goods
- Third-party delivery failure
- Colours on products can vary in relation to the colours in the pictures.
We accept the following payment methods on our Site:
Creditcard, Debit card and Klarna.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument. If we believe your payment has violated any laws or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Products ordered in the web shop will normally be sent within 3-5 weekdays after the order has been received. When ordering made to measure blinds, we have a production time of about two weeks. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays. You will be required to pay delivery charges in addition to the price for the products you purchased. You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your products to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
Ordered goods are primarily sent with UPS to deliver to your home or business address.
There is a fixed shipment and handling price of £15 per box with six blinds for Standard Shipping. . Deliveries to islands with no bridge access e.g Jersey, may have a different price, this price will be added after the order has been done.
We kindly ask you to check the outer packaging of delivered items before signing the proof of delivery.
In case the box is damaged, you can request for the item to be unpacked and refuse to accept the delivery. In any case, please state that the item is damaged on the delivery form.
Delivery not possible
If delivery is not possible, the shipping cost and fees of returning it to us, will be covered by you. It will be deducted from any refunds. The shipping cost of a second shipment will be charged before shipping.
The prices on the web shop are inclusive of VAT and other taxes. The prices are based on today’s price and may therefore vary.
14 days’ right of cancellation and return of the purchase amount
If you want to return a product, please send us an email – firstname.lastname@example.org. You must contact us within 14 days after receiving the product. After notifying us of the return of the product, you then have 14 days to return it. Please include a copy of your order confirmation with the returned product. Be aware that the right of cancellation is void after 14 days from receiving the product. The returned product must be undamaged and must be delivered in the same quantity and condition as it was sent. If this is not the case, the right of cancellation is void. If you cancel your purchase, your money will be returned within 14 days. The amount will be paid back in the same way that the payment was received. The money will be paid back when the product is returned and following compliance with the rules on the right of cancellation. The customer must pay the shipment costs for returning a product purchased at colorandco.co.uk.
In case of returns, please send the product to:
Color & Co UK Ltd.
8 Scrubs Lane
NW10 6RB London
All product purchases carried out at colorandco.co.uk can also be cancelled by refusing to accept the product at the address. Packages and letters delivered cash-on-delivery will not be accepted.
Please keep the original packaging for a return shipment.
Customised products – right of cancellation
For customised products, either through adjustments (such as, but not limited to: pelmets, left side pull) etc or for customised products (chain pull blinds and custom size blinds), the normal right of cancellation still applies for 8 days after the order has been submitted. If we have started making the product, the right of cancellation is void.
The condition of the product upon return
If the product is used, the buyer is liable for the reduction in the product’s value. You may take the product out of its packaging and look at it, like in a physical store, in order to assess the product’s characteristics and materials. Anything beyond this will be regarded as using the product, which will impact how much of the purchase price we will refund. We may not refund any of the amount if the product has been used.
If you make a purchase at colorandco.co.uk, you have the right to claim compensation for a defective product within 24 months. This means that, depending on the situation, you can get your money back or have the product replaced. This right must however be legitimate, and defects should not have resulted from damage to the product after purchase. The product must be sent back in suitable packaging.
Our bamboo blinds are made of natural materials. Small imperfections may occur, which is a natural and unavoidable part of a unique and natural product. Therefore, these imperfections cannot be regarded as defects.
In time, our blinds may become discoloured in the sun. To avoid discolouration, we recommend that you avoid hanging the blinds in direct sunlight.
If the blinds are used outdoor any warranty will void.
Bamboo is a natural product and colour matching cannot be guaranteed. We cannot guarantee a perfect colour matching of a replacement product.
Consumer Protection Law
Where the Sales of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Policy for handling personal data and cookies
Limitation of Liability
Color & Co UK Ltd. and our directors, officers, agents, employees, subsidiaries and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Color & Co UK Ltd. and our directors, officers, agents, employees, subsidiaries and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of England.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our site.
All content published and made available on our Site is the property of Color & Co UK Ltd. and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
Color & Co UK Ltd.
8 Scrubs Lane
NW10 6RB London